Dishwasher is not heating up water

Issue

• The dishwasher is not heating up the water
• Dishes are cold after the end of the cycle
• No steam or cold when the door opens

Applies to

• Integrated dishwasher
• Freestanding dishwasher

Resolution

1. Wrong program selection may lead to poor washing and drying results

Select a programme according to the type of load and the degree of soil

For example, Quick wash program for very dirty and stained items will not wash properly.

Refer to your user manual for the best washing solutions.

Sample programme table

2. Check and clean out the dishwasher's filters and sump area, which could possibly be blocked with food particles

Please see the instructional video. For more information refer to the user manual supplied with your appliance.

How to clean your dishwasher filter

3. Reset the appliance

Turn off the appliance from the mains supply, wait 5 minutes and then switch it back on at the mains supply and restart your appliance.

4. Over foaming - there is water and foam at the bottom of the dishwasher when the program is finished

• Remove as much foam as you can by using a sponge and towels
• Repeat step 1 several times until all foam has been removed
• Washing up by hand is not required prior to using the dishwasher, washing up liquid on your crockery can result in excess foam
• Don't pre-rinse, only scrape your plates as dishwasher detergent is designed to handle certain levels of grease and soil. Pre-rinsing unbalances this and can lead to excess foam
• Take care when refilling the rinse aid container and wipe away any spillage. Spilt rinse aid will foam when the program starts
• If washing up liquid has been placed in the rinse aid chamber, a technician visit is required

5. The heating element may be faulty

No heat will lead to poor wash results. We recommend requesting a visit by a service engineer to ensure the appliance is repaired correctly.

We do not recommend using the product until the problem has been completely fixed. Unplug the product and do not plug it in again until you are certain that it is OK to do so.

Cause

• Wrong programme/option selection
• Filters and sump needs cleaning
• Over foaming
• Faulty heater