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The ordered item arrived damaged. What can I do?

Issue

The ordered item arrived damaged. What can I do?

Resolution

We are very sorry to your item has been damaged, please call our team on 03445 611 080 who will be happy to help.

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Related Articles

  • Is it possible to cancel an order already made?
  • How can I be informed about the status of my order?
  • Unable to log in to My Account/ Password reset email not received
  • Is it possible to modify what I have ordered?
  • I discovered that I ordered the wrong colour of appliance, how can I change the appliance?
  • I received a wrong product. What should I do?
  • When will I receive my order confirmation email?
  • Buying a replacement appliance directly
  • How do I place an order?
  • I changed my mind about a product I received. Can I return it? How can I exercise the right of withdrawal?
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