I received a wrong product. What should I do?
Issue
I received a wrong product. What should I do?
Resolution
We regret that you have received the wrong item.
Please call our team to arrange collection and re-delivery of the correct appliance on 03445 611 080
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Related Articles
- I discovered that I ordered the wrong colour of appliance, how can I change the appliance?
- How can I be informed about the status of my order?
- Unable to log in to My Account/ Password reset email not received
- Is it possible to cancel an order already made?
- When will I receive my order confirmation email?
- Buying a replacement appliance directly
- The ordered item arrived damaged. What can I do?
- How do I place an order?
- I changed my mind about a product I received. Can I return it? How can I exercise the right of withdrawal?
- How long will it take to receive a new product in the event of a damaged or incorrect item?