Hob displays error message E8 / E822

Issue

• The induction / ceramic hob displays the error code E8 or similar (E822, etc.)
• What is the meaning of E8 error code on induction hob?

Applies to

• Induction Hobs
• Ceramic Hobs
• Cookers

Resolution

Error code E8 or similar may have the following causes:

1. In the case of a new installation: The hob has been incorrectly connected to the power supply.

Check if the hob is correctly connected to the power supply, according to the installation instructions. Contact the appliance installer.

2. The appliance was working correctly, but error E8 appeared after some time: The hob indicates an error in the electronics.

Restart the appliance and check that it works correctly after switching it back on.

Note: To restart the appliance, disconnect it from the mains and wait at least 30 seconds before switching it back on.

In the case of built-in appliances, it is unnecessary to disconnect the cable physically - the appliance can be disconnected using the household RCD breaker.

3. Contact an Authorized Service Center.

If the above advice does not resolve the problem, we recommend requesting a visit by a service engineer.

Book a Service Visit

If none of the above steps resolve the issue, we recommend booking a service visit with an authorised technician. A professional inspection will help identify and fix any internal faults safely and efficiently.

Book a repair online

Attention: we do not recommend using the product until the issue has been fully resolved. Disconnect the product and do not reconnect it until you are certain it is safe to do so.

Cause

• E8 (or E8xx) error code - incorrect installation (missing phase) or communication error between electronics