How to Find the PNC Number on an Installed Hob

Issue

• How to Find the PNC Number on an Installed Hob?
• How to Retrieve the PNC Number from an Installed Hob When It's Printed Underneath?
• I need the PNC number to register my appliance but I can't access it

Applies to

• Induction hobs
• Electric (ceramic) hobs
• Gas hobs

Resolution

If your induction, electric or gas hob is already installed and the PNC (Product Number Code) label is underneath it, accessing it can be tricky without uninstalling the appliance. However, here are a few alternative ways to retrieve the PNC:

1. Check the User Manual or Purchase Documents

• The PNC number is often listed on the Technical Data section of the user manual or on the purchase receipt, or warranty card.
• Look for a number in the format: 9XX XXX XXX (usually 9 digits).

Example from the hob user manual

2. Use the Hob’s Digital Display (if available)

• Some models with a TFT display show the PNC or software version on the screen.

3. Check the Cabinet or Installation Area

• Sometimes, installers place a sticker or label with the PNC inside the cabinet below the hob or on the side panel.

4. Contact Support

• If you have the model number, our customer support may be able to help you retrieve the PNC. Check your purchase documents for model number.
• You can also provide them with a photo of the hob and installation date.