Dishwasher Has Visible Signs of Damage or Loose Components

Issue

• Dishwasher has damaged or loose components
• My dishwasher arrived damaged, what to do next?

Applies to

• dishwasher

Resolution

1. Damage Detected When Unpacking the Dishwasher

If your dishwasher shows damage immediately after delivery and unpacking:

• Contact your dealer or retailer without delay
• Provide details of the damage and your proof of purchase (invoice/delivery note)
• Do not install or connect the appliance

Important: Using a damaged dishwasher may lead to safety risks or further issues.

2. Damage Found After Installation or First Use

If you notice damaged or loose parts after installing or using the dishwasher:

• Contact your dealer or authorized support provider
• Clearly describe the issue and identify the affected component if possible

Early reporting helps ensure quicker resolution and avoids further damage.

3. Repair or Replace Damaged Dishwasher Components

• For replacement parts, visit our official webshop to find genuine dishwasher spare parts and accessories
• Genuine parts ensure compatibility, safety, and long-term performance

If you require assistance:

• Contact an Authorized Service Centre
• When booking a service, specify the damaged or loose component to speed up diagnosis and repair.

Whether your appliance is in or out of warranty, we're here to guide you to the right repair solution.

Book a repair online