Washing machine displays error message E50

Issue

• Washing machine displays error message E50, C9 or F9

Applies to

• Washing machine
• Washer-dryer

Resolution

An E50, C9 or F9 message indicates that a motor failure has occurred

First, reset the washing machine by:

1. Disconnecting power at the wall socket or circuit breaker.
2. Waiting around 1 minute.
3. Reconnecting power.
4. Checking whether the issue has been resolved.

If the error code returns after reset, contact an authorized service centre to arrange a repair.

Warning: We do not recommend using the device until the problem has been completely fixed. Disconnect the device from the power supply and do not reconnect it until you are sure that all irregularities have been eliminated.

No matter if your appliance is in warranty, out of warranty, or covered by an appliance protection plan - we’ll guide you to the right service.

Book a repair online

Cause

FAQ – Error Code E50 or Similar (Motor Problem)

What does error code E50 mean?
The washing machine has detected a fault related to the motor or motor control system.

Can an overloaded drum cause E50?
In some cases, excessive load can affect motor performance.

Will a reset resolve E50?
A reset may resolve a temporary electronic issue.

Why is the drum not spinning?
Motor-related faults can prevent drum rotation.

Is changing spin speed during a cycle normal?
Yes, the washing machine automatically adjusts spin performance when necessary.

When should I book service for E50?
If the drum does not rotate or the error repeatedly returns.