The door of my fridge/freezer is not closing properly

Issue

• The door of my fridge/freezer is not closing well

Applies to

• freestanding fridge-freezer
• freestanding freezer
• freestanding refrigerator

Resolution

• Check the condition of the gasket (door seal) around the door inside, if it is dirty, or has any food particles on it or frost that will need cleaning.
• Check the gasket (door seal) has not twisted or turned inwards. In this case, try to bend it back to its original position to fit the door well
• Check the storage bins, drawers and shelves are in place and pushed back correctly.
• Check the appliance is levelled (front to back and side to side), it is recommended to install the appliance so that it tilts slightly backwards for better closing.
• Check the door compartments, whether they are in place, e.g. the cover of the top compartment is closed properly
• Check the storage bins, food and drinks placed in the refrigerator, as e.g. long bottles or big trays can prevent the door from closing
• In the case of static freezers or fridge freezers, the freezer door may not close properly due to frost build-up in the freezing area. In this case, defrost the appliance regularly in order to avoid ice formation.

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