Electrolux fridge-freezer shows an error code – what does it mean?

Issue

If your Electrolux fridge-freezer displays an error code, or alarm, the appliance has detected a problem in one of its functions. The error code helps identify which system needs attention, making it easier for you to find the right solution.

Typical signs:

• An error code is shown on the display
• The fridge or freezer compartment is not maintaining the correct temperature
• The temperature is too high or too low
• Alarms are activated
• Functions are unavailable

Applies to

• Electrolux fridge-freezers

Resolution

Start by checking the most common causes of the problem. In many cases, the issue can be resolved without booking a service visit.

1. Note the error code

Before you reset the fridge/freezer:

• Note the code exactly as shown, for example “F7”, “E11”
• Note any symbols shown on the display
• Note when the error occurred

This information can help you find the right solution.

2. Reset the fridge/freezer

Temporary errors may in some cases disappear after a reset.

Reset the fridge/freezer by:

• Disconnect the power to the fridge/freezer at the consumer unit or at the socket
• Duration: around 1 minute
• Reconnect the power
• Check whether the problem has been resolved

3. Check whether the error returns

• Check the display
• Monitor the temperature in both the fridge and freezer compartments
• Check whether the error code appears again

If the error code does not reappear, it may have been a temporary fault.

4. Find the specific error code

Each error code has its own causes and solutions.

Search for the displayed error code in the support search field.

Find help for your Electrolux fridge-freezer, including guides, maintenance, troubleshooting and repairs.

Search for the error code or issue in the support search field and find the relevant guide.

5. Follow the instructions for the specific error code

Some error codes / alarms may be caused by conditions you can control yourself, such as door left open for too long

Other error codes may be related to:

• Temperature sensors
• Defrosting system
• Fans
• Cooling system
• Freezing system
• Electronic control circuits

The specific error code helps identify the correct solution.

Important

An error code does not necessarily mean that there is a serious fault.

If the same error code returns after a reset, it should be investigated further.

When is it an actual error?

In these cases, there may be a fault in the components or electronics of the fridge/freezer:

• The error code returns after resetting
• The fridge or freezer compartment is not working properly
• The temperature is unstable
• Alarms are triggered repeatedly
• Several features are unavailable
• The same error code appears repeatedly

Book a service

If your Electrolux fridge-freezer is still having problems, our specially trained technicians can quickly find the cause and help resolve the issue.

Book a repair online

Cause

Error codes are used by the fridge/freezer’s electronic control system to detect faults or abnormal conditions.

The most common reasons are:

• Error in temperature sensors
• Problems with the defrost system
• Fault in the ventilation system
• Error in cooling system
• Error in freezing system
• Fault in the electronic control system

The specific error code indicates which system in the fridge/freezer has registered a fault.

FAQ – Electrolux fridge/freezer displays error code

What does an error code on my Electrolux fridge-freezer mean?
It means that the fridge-freezer has detected a fault or an irregularity in one of its systems.

Can I fix the problem myself?
In some cases, yes. Start by resetting the fridge/freezer and check whether the fault returns.

Where can I find the meaning of the error code?
Search for the specific error code in the support page search field.

Do I always need to book a service when there’s an error code?
No, some error codes can be temporary and disappear after a reset.

Why does the error code keep coming back?
Repeated error codes often indicate a problem in one of the fridge/freezer’s systems.

When should I book a service?
If the error code reappears, or the fridge/freezer is not working properly.