Dishwasher has visible signs of damage

Issue

• Dishwasher has damaged or loose components
• Dishwasher has visible signs of damage
• My newly delivered dishwasher is damaged / dented / missing accessories
• Dishwasher does not work after installation

Applies to

• Dishwashers

Resolution

1. If damage was discovered when unpacking the appliance:

Please contact your dealer immediately to report any damage to the delivered appliance.

The dealers' contact details can be found on the invoice or delivery note.

Warning: We do not recommend connecting or using the appliance in this case .

2. If damage is detected during installation or first use:

Please contact your dealer immediately to report any damage to the delivered appliance.

The dealers' contact details can be found on the invoice or delivery note.

3. If the appliance reports an error code or functional problem during first use:

Check the meaning of the error in the user manual or in our Support Center.

For further assistance please contact our Customer Service Centre by phone or using the contact form.

Please prepare the appliance data visible on the rating plate, i.e. PNC number (Prod. No.) and serial number, as well as your purchase document.

Important: If your appliance displays an error code, remember or write it down and provide it when reporting the problem.

This is very important information that can significantly shorten the repair time.

Warning: We do not recommend using the product until the problem is completely fixed.

Mechanical damage or damage caused during transport is not covered by the warranty. The warranty terms can be found on our website.

4. If you wish to repair the appliance at your own expense:

To learn more about paid repair options, please contact our Customer Service Centre by phone or using the contact form.

Visit our online store website or if you want to purchase original spare parts or accessories.