What if my order says "delivered" but I haven't received it?
Resolution
If your order is marked as delivered but you haven't received it:
- Check with neighbours or building management.
- Contact the courier using the tracking information.
If you still can’t locate your order, contact customer support for assistance.
Was this article helpful?
Related Articles
- Where can I find the tracking number to follow up the delivery?
- Can I choose my delivery date and time when ordering from you?
- What are the delivery and installation costs?
- How will you deliver my order?
- You have received my return, how do I receive my refund?
- What delivery options do you have?
- Can I collect my order in person?
- Do you deliver on weekends?
- The order has not yet been delivered despite the expiry of the scheduled time
- How do I return my products?