What if my order says "delivered" but I haven't received it?
Resolution
If your order is marked as delivered but you haven't received it:
- Check with neighbours or building management.
- Contact the courier using the tracking information.
If you still can’t locate your order, contact customer support for assistance.
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Related Articles
- The order has not yet been delivered despite the expiry of the scheduled time
- Where can I find the tracking number to follow up the delivery of my spare part?
- How do I return my products?
- What are the delivery and installation costs?
- You have received my return, how do I receive my refund?
- What happens if nobody is at home the courier arrives?
- Do you deliver throughout U.K.?
- How will you deliver my order?
- Can I schedule the delivery of my appliance?
- How do I add or change the shipping address?