Hot plate emits audible signals / noises / hums

Resolution

Humming / whistling sounds are normal and may always occur when using induction. Sounds described as “saucepan noise” (can be sourced from the bottom / base of the saucepan) are likely to be expected at the higher power settings.

Saucepan noises:

• The sound level / characteristics depend on the saucepan used.
• Different saucepans will produce different sounds.
• The more magnetic metal there is in the bottom of the saucepan, the quieter the saucepan will be.
• Cast iron saucepans often produce weak / quiet sounds.

Other sounds can also occur when using induction:

A ticking sound:

• Normal.
• The sound occurs when the relay is used to switch on / off the heat.

Sounds caused by moisture under the saucepan / frying pan:

• Ensure that the hot plate is dry.
• Clean the saucepan / frying pan immediately if it boils over.

Noises from the cooling fan:

• Cooling fans cool the electronics during use of the hot plate.
• The fan tends to only come on when the temperature reaches a set value.
• For more information refer to the user manual. Download .

user manual

To help you determine the exact nature of the problem, we recommend a visit by one of our authorized engineers to check the appliance and fix the problem.