Hob displays error message E3 / E311 / E312 / E313

Resolution

Issue:

  • Induction hob displays error message E3 / E311 / E312 / E313

Applies to:

  • integrated induction hob
  • freestanding cooker with induction hob

Resolution:

1. Contact the qualified electrician who installed the appliance. This issue could indicate over voltage or an incorrect wiring connection and will require professional attention.

2. Contact an Authorized Service Center.

If the above advice do not resolve the problem, we recommend requesting a visit by a service engineer.

Cause:

  • Error message E3 / E311 / E312 / E313 means the appliance is connected to 400V.

Was this article helpful?

Spare parts & Accessories

Find original spare parts for your appliance in our webshop and have them delivered directly to your door.

To the webshop

Book a repair

Need to arrange a repair technician visit? Repairs under warranty are free of charge and we are here to support you after your warranty has expired. Authorised Technicians and genuine parts for complete peace of mind.

Book a service